Privacy Policy

Last updated:

1) Information we collect

• Account Information
  If you create an account using Email, Google Sign-In, or Sign in with Apple, we may collect your email address, account ID, and authentication identifiers.
• Learning Data
  We store learning progress such as lessons completed, XP, streaks, diamonds, tries/energy, settings, and course progress.
• Device Information
  Device type, operating system version, language settings, app version, and device identifiers may be collected.
• Usage Information
  Interactions with lessons, screens viewed, and feature usage may be recorded to improve the service.
• Diagnostics
  Crash reports and error logs may be collected to improve reliability.
• Support Messages
  If you contact support, we may receive the information you provide.

2) How we use information

• Provide and operate the Tooti language learning platform
• Save learning progress across devices
• Improve lessons and product features
• Fix bugs and improve stability
• Provide customer support
• Deliver notifications and reminders
• Display advertisements and measure performance

3) Advertising

4) Analytics and crash reporting

Tooti uses Firebase Analytics and Firebase Crashlytics.

• Usage events
• Device information
• Crash reports

These tools help us understand how the app is used and improve performance.

5) Push notifications

Tooti may send notifications using Firebase Cloud Messaging.

• Learning reminders
• Streak reminders
• Product updates

A notification token may be stored on our servers to deliver messages.

6) Microphone and speech recognition

Some lessons include speaking exercises that require microphone access.

Speech may be processed on-device or by speech recognition providers to evaluate pronunciation.

7) In-app purchases

Premium subscriptions and purchases are processed through:

• Apple App Store
• Google Play Store

Purchase receipts may be verified by our servers to enable premium access. Payment details are handled by Apple or Google and are not stored by Tooti.

8) Third-party services

Tooti may use services provided by:

• Apple (App Store payments, Apple Sign-In)
• Google (Google Play payments, Google Sign-In, AdMob)
• Firebase (Authentication, Analytics, Crash Reporting, Messaging)

These providers process information according to their own privacy policies.

9) Backend data storage

Our servers may store information required to operate the platform, including account ID, learning progress, XP totals, premium status, and notification tokens.

10) Data retention

We retain information as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements.

11) Your choices

• You can limit ad tracking through device privacy settings.
• You can disable notifications through device settings.
• You can request deletion of your account and associated data.

To request account deletion, contact us using the email below.

12) Children's privacy

Tooti is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13.

13) International users

If you use Tooti outside the United States, your information may be processed in countries where our service providers operate.

14) WhatsApp support

Tooti may offer support through WhatsApp. If you choose to contact us via WhatsApp, you will be redirected to the WhatsApp application or website.

Messages sent through WhatsApp are processed according to WhatsApp's privacy policy.

WhatsApp Privacy Policy: https://www.whatsapp.com/legal/privacy-policy

15) Changes to this policy

We may update this Privacy Policy periodically. The updated date will appear at the top of this page.

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Contact

If you have questions about this Privacy Policy:

Email: hello@tootiapp.com
WhatsApp: +1 925-436-7650

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